Refund and Returns Policy
Refunds and Return Policy
Return Policy
Thank you for your order. We hope you're satisfied with your purchase. If, for any reason, you are not completely satisfied with your purchase, you may return it to us for a full refund, store credit, or an exchange. For more information on our return policy, please see the section below.
Returns
Returns must be postmarked within seven (7) days of the date of purchase. All returned items must be brand new and unused, with all original tags and labels still attached.
Return Process
Please contact customer service at support@formulerusa.com to obtain a Return Merchandise Authorization (RMA) number before returning an item. After receiving an RMA number, securely pack the item in its original packaging and mail your return to the following address: Item, Proof Of Purchase Receipt, Return Form
FormulerUSA
Attn: Returns
RMA #
1720 Main St
Port Norris, NJ 08349
United States
Attn: Returns
RMA #
1720 Main St
Port Norris, NJ 08349
United States
Please keep in mind that you will be responsible for all return shipping costs. We strongly advise you to mail your return using a trackable method.
Refunds
We will process your return or exchange after receiving your return and inspecting the condition of your item. Please allow at least fourteen (14) days from the receipt of your item for your return or exchange to be processed. Depending on your credit card company, refunds may take 1-2 billing cycles to appear on your credit card statement. When your return has been processed, we will notify you via email.
Exceptions
Please contact us at the contact information provided below to arrange a refund or exchange for defective or damaged products.
Please Note:
Please Note:
All returns will be subject to a 15% restocking fee.
If a product is missing its original packaging or is damaged, a 30% restocking fee will be charged.
All Formulerusa.com products come with a 12-month manufacturer warranty.
Formuler warranty contact information https://support.formuler.tv/home/
Questions
If you have any questions concerning our return policy, please contact us at:
+1-888-652-6066
support@formulerusa.com
+1-888-652-6066
support@formulerusa.com
